Avoira remains dedicated to improving businesses by providing technology, infrastructure, systems, and strategies through its array of innovative equipment, managed services, and bespoke consulting. We hear more about the company’s expertise and experience spanning four decades with Scott Mordue, Head of Marketing.
UNLOCKING TOMORROW’S SOLUTIONS TODAY
From self-driving vehicles to generative artificial intelligence (AI), the potential for technology is huge, providing it is used and harnessed in the right way.
“There are some amazing trends playing out right now in the vast technology industry and it has been incredible to see how hybrid working has accelerated, driven by the necessity of the COVID-19 pandemic and the need to operate remotely, as companies must reassess how costly office space is used,” opens Scott Mordue, Head of Marketing at Avoira.
“Employees now want more collaborative workspaces in the office with the option to bring in remote participants via video conferencing. “This means redesigning office spaces to support collaboration rather than working alone at a desk,” he affirms.
Elsewhere, the process of unifying communications is a big shift currently happening industry-wide, whereby organisations are transitioning from traditional telephone systems to internet protocol (IP)-based solutions, which allows companies to pull together voice, data, and video into one seamless platform.
Avoira helps to solve the business challenges of its customers through leveraging technology services, products, and solutions, as well as offering a range of services from consultancy to project management and installation.
“We provide ongoing support and maintenance to ensure the highest possible customer satisfaction. With a set of solution pillars, we can now offer leading expertise in key business areas such as radio, IT, communications, devices, audio-visual, and more,” outlines Mordue.
“With these solution pillars, Avoira helps customers to overcome their business challenges,” he adds.
UNMATCHED SERVICE
Avoira is the fusion of five business entities – Pennine, Videonations, Co-Channel, Rocom, and Yellowbus – all long-established, renowned, and trusted specialist providers from the communications industry, merging together to supply fluent technology solutions to UK businesses.
This unique fusion has transformed Avoira into a powerhouse in the communications sector.
Today, the company serves a plethora of customers across many public and private industry verticals, from the government, NHS, schools, and universities through to multinational banks, airports, and retail chains.
“Our case studies and customer references are really strong and demonstrate our ability to work with both large and small companies,” sets out Mordue.
Geographically, Avoira predominantly covers the UK but has also recently started supplying European customers through its Avoira Devices division.
With a team of around 180 people that boasts an incredible depth of industry experience, the company prides itself on the strength of its employees.
“The business now differentiates itself by being ‘One Avoira’. The breadth and depth of the solutions and services that we offer allow our customers to work with us across a number of different projects; we are therefore able to consult with our customers and become a truly trusted partner,” he clarifies.
As such, Avoira depends on its expert engineers who are deployed on-site with security clearance to install complex systems and platforms.
“There aren’t many companies with this set of skills and customer references. Moreover, we have an online shop that supplies over 100,000 products, including laptops, headsets, and cables from leading brands. Our ability to supply so many products with fast delivery is vital to our top customers.”
“The breadth and depth of the solutions and services that we offer allow our customers to work with us across a number of different projects; we are therefore able to consult with our customers and become a truly trusted partner”
Scott Mordue, Head of Marketing, Avoira
FIRM ENVIRONMENTAL COMMITMENTS
Across every facet of the company, Avoira cares deeply about communities and the environment.
“Our corporate social responsibility (CSR), environmental, and carbon reduction policies detail our approach towards becoming carbon neutral by 2050, and our ISO 14001 accreditation demonstrates our commitment to identifying, managing, monitoring, and controlling environmental processes,” details Mordue.
“We are not just focused on making big visionary statements; we prefer to get the job done,” he acclaims.
By going digital and supporting hybrid working, Avoira conducts its business electronically where possible, and if the company does need to print something out, it chooses to avoid using paper.
Additionally, the flexibility of hybrid working can reduce energy consumption and allow the business to reduce its overall emissions output.
Similarly important are the smaller day-to-day savings such as switching lights and computers off when leaving a room, which reduces the amount of power used. Turning them off and using low power modes can save vital energy and money.
“We also run refurbishment and buy-back programmes to give our customers the chance to reuse or recycle their old equipment, and encourage them to take advantage of our used battery recovery service or consider energy-saving products.”
Furthermore, whilst Avoira must travel to install its solutions, the company does so in a way that is conscious of the environment by using an energy-efficient fleet and upgrading to electric vehicles (EVs) when they are up for renewal.
TECHNOLOGY TRANSFORMATION SPECIALISTS
At present, the company has numerous customer projects in its burgeoning portfolio, which is always being added to and showcases a variety of different capabilities.
One interesting project is Aviora’s work with Principal Insurance, earning the company recognition and a prize at the Comms National Awards.
“We have so many exciting customer projects, from working with hospitals and schools to transform their telephone solutions, through to equipping hundreds of meeting rooms with video conferencing equipment,” Mordue enthuses.
“We even transformed the IT systems of the East Lancashire Railway to bring them up to date and equip them to take the charity forward to the next level,” he details.
A further key focus for Avoira is on ransomware, as there are many organisations currently having their data stolen and being held to ransom to recover it. These are not small companies, but rather very large enterprises such as the Post Office.
“In the era of data privacy, this is becoming a real issue for companies and their customers. There are solutions to this issue, and everyone should be sitting up and taking note. We have a solution to stop ransomware attacks that has been implemented at Avoira, and we are more than happy to demonstrate this with anyone who realises the threat.”
Additionally, the company continues to work on its range of customer events such as the Avoira Connect innovation day, where the business invites key customers into its offices and walks them through a technology showcase.
“Looking ahead, it would be great to see more customers take advantage of this opportunity. Our consultants can provide bespoke advice to companies on how our solutions can work for them,” Mordue concludes.
AVOIRA PARTNER
